FREQUENTLY ASKED QUESTIONS


How often do I need an exam and cleaning?

You should have your teeth checked and cleaned twice a year, unless you have specific issues/concerns that would require more frequent visits.​


At what age should I start bringing my child?

Provided that your child is not experiencing any problems, we like to have you bring your three to four year old along with you at your regular cleaning appointment. This allows your youngster to observe and become familiar with our office. If time permits your child may then “take a ride” in the dental chair and have his or her teeth counted.


Is this going to hurt?

Dentistry does not need to be painful. Understanding the steps involved in a given procedure helps to lessen anxiety. We try to explain what is happening and what sensations you might expect. If a local anesthetic is needed, the doctor will swab the area with a topical anesthetic gel to help numb the gum tissue before delivering the injection. The numbness from the injection will last from one to several hours and may give you a “fat lip” feeling.


What is a cavity?

A cavity is a small hole that forms inside the tooth and is caused by tooth decay. Cavities are formed when plaque build-up on the outside of the tooth combines with sugars and starches in the food you eat. This can produce an acid that can eat away the enamel on your tooth. If a cavity is left untreated, it can lead to more serious oral health problems. Remembering to brush your teeth at least three times a day and flossing in between your teeth at least once a day can help prevent cavities.


What is a filling?

A filling is a synthetic material used to fill a cavity after all of the tooth decay has been removed. Fillings are made from a variety of different materials, including amalgam, composites, gold, or ceramic. If you need a filling, be sure and talk with one of our doctors about what type is best for you and your teeth.


Are silver fillings safe?

Dental amalgam (silver filling) is an alloy containing silver, tin, copper, and elemental mercury. Amalgam fillings have raised some concern because of their mercury content. However, the mercury in amalgam combines with other metals, rendering it stable and safe for use in fillings. The National Institute of Health, the U.S Public Health Service, the Centers for Disease Control and Prevention, the FDA, and the World Health Organization have all been satisfied that dental amalgam is safe and reliable. However, if you are still skeptical of the safety of dental amalgams, our doctors will be more than happy to place white (composite) fillings whenever possible.


What is periodontal disease?

Periodontal disease is infection of the bone surrounding the teeth. It is caused by a sticky film of bacteria (plaque) that, over time, becomes hardened and turns into calculus (tartar). In its early stage (gingivitis) the gums are red, swollen, and bleed easily. At this stage regular cleanings can reverse the disease, and prevent it from progressing. In advanced stages the gums and bone that support the teeth are so damaged that the teeth become loose and either fall out or need to be removed.


Are the various dental instruments sterile?

Infection control is standard procedure in our office. In between each patient, the room is thoroughly wiped down with antimicrobial wipes and all instruments and hand-pieces are sterilized. Our sterilizers are monitored daily and tested weekly. We are in strict compliance with ADA, OSHA, and CDC Standards.


What if I have health issues?

We require you to fill out and update your medical records so that we are aware of all current medications you are taking and any health issues that could affect your treatment. Our staff is up to date in continued education hours, CPR training, and the latest recommendations in the dental profession.


What if I am undergoing chemotherapy?

Please check with your oncologist, but normally it is recommended that all dental work, including cleanings, not be completed during chemotherapy. If possible, barring any emergencies, it is advised to have x-rays, a cleaning, an exam, and any needed restorations or extractions before your chemotherapy begins or after it has been completed.


How can I whiten my teeth?

Our office provides in-office bleaching that will require about an hour of time in the dental chair. We can also make custom bleaching trays to be worn at home anywhere from 1.5 to 8 hours, depending on the peroxide concentration and the patients wearing preference. Natural tooth shades range from yellow to gray and all teeth respond differently to the whitening process. Existing fillings, veneers, and crowns do not lighten along with the natural teeth and may need to be replaced to blend in with the newly whitened teeth. Teeth can become sensitive during the bleaching period. This is usually a temporary problem and the sensitivity goes away soon after treatment is finished. If you have unusually sensitive teeth to begin with, then bleaching may not be your best option.


What types of payment do you accept?

We accept cash, personal checks, money orders, MasterCard, Visa, Discover, and Debit Cards. We can also work with you on a monthly payment plan if necessary.


Do you accept my insurance?

We work with most dental insurance providers. Insurance policies vary, but we try to help you get the most benefit out of your insurance. We submit your dental claims for payment and will wait for insurance to pay their portion. We then bill you for the remaining balance not paid by insurance. Please keep in mind that you are responsible for all dental fees should your insurance benefits cover less than expected, be cancelled or deny payment. If your insurance is one that sends a check to you directly, we ask that you pay us at the time of service or promptly upon receiving payment from your insurance.

201 Pringle DriveGoshenIN 46526

574-533-7621